Employee Retention Plan

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Keeping your employees – especially your top performers is critical for your business success. Smart companies develop Employee Retention Plan to improve their current Employee […]

Benefits of Email Marketing

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While the economy is in a terrible downturn, using every possible resource to reach customers is essential. However, with many businesses cutting back, adding something […]

Effective Business Communication

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Providing professionally written letters, emails, advertising, web pages and blogs will help increase credibility and professionalism for your business. Demonstrating knowledge of what is professional […]

Defining Customer Value

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Once the business identifies customer needs and preferences the next step in the process is developing value proposition. The Value Proposition is related to the […]

Customer Service Ideas

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Effective Customer Service Plans Customer service is not limited to the person at the front door or the one answering the phone. Customer service should […]

CRM for Small Business

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When you think of CRM what comes first to your mind? CRM as technology or CRM as business strategy? CRM for Small Business is a […]

7 Ways to Improve Creativity

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SCAMPER Offers 7 Ways to Improve Your Business Creativity: How you can improve your creativity in business by brainstorming many new high-quality ideas: Creativity is the […]